• Opportunity Statement
• Project Charter
• Risk Definition
• Critical Customer Requirements
• Determining what to measure
• 7 Wastes
• Input Indicators
• Core Processes
• Sigma
• Failure Costs
• Causes of Variation
• Value Stream Mapping
• Process Maps
• MSA
• Output Indicators
• Operational Definitions
• SIPOC
• Charts that Measure Variation
• RTY vs FTY
• Independent / Dependent Variables
• Pareto Analysis
• Data Types
• Common Cause Variation / Special Cause Variation
• Building Commitment
• Sample Size Formula
• FMEA
• ANOVA
• Control Charts
• Influence in Regression Analysis
• Capability Analysis
• Causation vs Correlation
• Root Cause Analysis
• Population vs Sample
• Organizational Transformation
• Types of Resistance
• Cause and Effect Matrix
• Regression Interpretation
• Principles of Lean

• DOE
• Types of Variables
• Normal Distribution
• Hypothesis Testing
• Visual Management
• Presenting Recommendations
• Replication
• Sigma Level
• Beta
• Correlation
• Standard Operations
• Pull Systems
• Residual Analysis
• Best Subsets Regression
• Confounding – Regression / DOE
• Noise Factors
• 2-Sample t-Test
• Interactions – Regression / DOE
• Pugh Matrix
• Business Risk Management
• Objectives of the Control Phase
• Procedures / Standards
• Mistake Proofing
• RTY vs FTY
• Control Plan
• Process Documentation
• Weibull Analysis
• Benefit Realization Cycle
• 5S
• Visual Controls
• SMED
• Kanban
• Cell Design
• Central Limit Theorem
• Factory Layout
• Standard Operations
• Takt Time