Root Cause Analysis Course in South Africa
This intensive 2-day root-cause analysis course in South Africa, is designed to equip participants with the knowledge and skills required to effectively perform Root Cause Analysis (RCA) in their organizations. The course covers key RCA concepts, methodologies, and practical tools to help identify and address the underlying causes of problems. Through interactive lectures, group discussions, and hands-on exercises, participants will learn to systematically analyze incidents, identify contributing factors, and develop effective solutions to prevent recurrence.
Course includes:
2 Days
4 Lessons
10 Topics
No Exam
No Project
Course Content
Six Sigma Yellow Belt Course
Introduction to Root Cause Analysis
- Definition and objectives of RCA
- Importance of RCA in problem-solving and continuous improvement
- Common misconceptions and pitfalls
Problem Identification and Definition
- Recognizing problems and their symptoms
- Defining problem statements
- Gathering relevant data and evidence
- Exercise: Problem definition and data collection
RCA Methodologies
- 5 Whys
- Fishbone/Ishikawa Diagram
- Fault Tree Analysis
- Barrier Analysis
- Comparative analysis of methodologies
Hands-on Workshop: Applying RCA Methodologies
- Group exercise: Selecting an appropriate RCA methodology
- Guided practice: Applying the chosen methodology to a real-world problem
- Group presentations and feedback
Identifying Contributing Factors and Root Causes
- Causal factors vs. root causes
- Common types of root causes
- Techniques for verifying root causes
Developing and Evaluating Solutions
- Generating potential solutions
- Criteria for evaluating solutions
- Exercise: Develop and evaluate solutions for a given problem
Implementing and Monitoring Solutions
- Developing implementation plans
- Monitoring and measuring the effectiveness of solutions.
- Adjusting solutions based on feedback.
RCA Documentation and Communication
- Importance of documentation
- Components of an RCA report
- Communicating RCA results and recommendations to stakeholders
Case Study Analysis
- Analyzing real-life examples of RCA
- Identifying strengths and weaknesses of the RCA process
- Discussing best practices and lessons learned
Integrating RCA into Organizational Culture
- Promoting a culture of continuous improvement
- Integrating RCA into existing processes and systems
- Overcoming resistance and barriers to RCA implementation
Course Recap and Next Steps
- Review of key concepts and methodologies
- Personal action plans for applying RCA in the workplace
- Course evaluation and feedback