Customer Value through Six Sigma
Realising Customer Value using Six Sigma
Six Sigma is a proven tool for realising customer value for businesses across the board. Six Sigma South Africa offers practical courses with a suite of tools, statistics and tried and tested methodologies that will help you improve value for your customers.
Some of the benefits of business improvement with Six Sigma:
Better process control and mapping
Cost reduction
Cost savings
Continuous Improvement
Customer satisfaction
Customer value
Efficiencies
Eliminate waste
Improve quality
Operational excellence
Performance improvement
Proficiency
Profitability
There are two main streams of Six Sigma learning:
Lean Six Sigma
Goal: Reduction of waste in all of its forms throughout the
operation
Method: Set operation to order using 5S and visual factory; identify
where in the material and information flows waste exist and
eliminate it.
Measure: Operational costs.
Industry: Manufacturing
DMAIC Six Sigma
Goal: Reduction of variation in all processes of the operation
Method: Search for differences in performance between groups, within
groups, and over time to identify primary contributions of
variation; develop additional understanding of multivariate causes
by studying relationships between process inputs and outputs; put
controls in place to minimize the contribution of input variation on
output variation.
Measures: Variance, standard deviation, Process Capability (CP and CPK), sigma value, operational costs.
Industry: Process environments
If you are not sure whether to choose Lean or DMAIC, or which is the correct belt for your your experience - click here to take our 30 second test
VIRTUAL TRAINING AVAILABLE
Six Sigma South Africa delivers VIRTUAL training classes for students anywhere in the world. Get trained without coming to class.
Here are the advantages of our No Contact, virtual classes:
Train from home or work - no need to travel No Contact Training Face to face via virtual training interface Live Training Ask the trainer questions
Send us an inquiry here and let us know which course you would like to do via Virtual Training
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